Our Trainings

We offer resources and opportunities for partners to advance their health literacy skills at an organizational level.

Below you will find more information on organizational trainings. These are free of cost.

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Available Trainings

Click on the buttons below for more information.

During this training, you will learn from Ethiopian Tewahedo Social Services (ETSS)to discuss Culturally and Linguistically Appropriate Services about different cultures. The training will include an interactive panel discussion and a live question and answer.


IHA, the leader in health literacy, is excited to announce a new virtual health literacy certificate program that brings learning and professional development right to you year-round.

Enhance your knowledge while learning day-to-day skills with 50 lessons across seven health literacy domains.

Customize your learning to earn multiple micro credentials at your own pace via a learning management system.

Each micro credential can be taken individually or stack all seven to earn your health literacy specialist certificate.

A certificate of completion digital badge and continuing education is awarded following the successful completion of each individual course.

The HLS certificate program was created in strict accordance with standards from the Institute for Credentialing Excellence ICE 1100 Accreditation Standards to develop an up-to-date evidence and based program

The HLS certificate program puts you on the right track to achieve personal growth and become part of the solution for health equity through health literacy.

Elevate your competency today.

Enroll in the IHA health literacy specialist certificate program To learn more about this opportunity or other health literacy trainings available through Advancing Health Literacy Franklin County please visit advancingHL.org.

We are pleased to offer the Institute for Healthcare Advancement (IHA) Health Literacy Specialist Certificate Program at no cost. This is for Franklin County partners committed to organizational health literacy.

In addition to enhancing organizational health literacy, you will receive:

  • A certificate of completion and a digital badge
  • A Health Literacy Specialist Certificate for completing the entire course
  • Continuing education credit (CHES/MCHES; CPH)

Join us in an upcoming Reader-Friendly Plain Language Material (RFPLM) workshop series, developed and facilitated by Audrey Riffenburgh, PhD, a nationally recognized expert in health literacy and plain language. Dr. Audrey Riffenburgh creates and delivers hands-on, “here’s-how” workshops.

Due to the nature of this hands-on workshop, space is limited. It is meant for people who develop and create health messaging or health information.


  • November 1, 8, 15, & 29 from 10:30am – 2:00pm Registration now closed
  • January 17, 24, 31, and February 7 – Registration link coming soon
  • March 21, 28, and April 4 and 11 – Registration link coming soon

The following trainings are ongoing and available to request.

  1. Introduction to Health Literacy – this one-hour presentation is for public health or clinical audiences. It provides an overview of health literacy. Topics include:
    • individual and organizational health literacy, plain language, teach-back, and reader-friendly materials principles;
    • the importance of health literacy in equitable, safe, high-quality, patient- and client-centered care and services;
    • using health literacy-informed strategies in your setting to advance as a health literate health organization.
  2. In-depth Health Literacy for Clinical Providers – this includes three one-hour presentations for clinical providers. It will include everything above but in a more in-depth format for further training and knowledge sharing.

On-Demand Library

Click on the buttons below for previously recorded trainings.

How to create accessible, inclusive, digital products.


The above resources are meant to serve as a community resource and we value your feedback! Do you have something to add or share? Thoughts, questions or concerns? Email us at healthliteracy@franklincountyohio.gov.

Upcoming Events

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We aim to provide resources and opportunities for partners and organizations in Franklin County to advance their health literacy practices and skills. Reach out to learn how you can get involved.